Training & Courses

Training Programmes

Workplace Relationships

Success of an organization is tied to the quality of its relationship system.  Yet, in many work places, workmates’ relationships can be challenging.  Gossips, push for alliances /collusions, pressure to conform, threats of rejection, divisiveness due to polarized standpoints, being dominated or forced to submit, and unequal shouldering of responsibilities can make work life stressful. 

In this workshop, discover the strategies to become more effective in the workplace through the use of systems thinking.

Course Objectives
  1. To learn effective ways of dealing with tension and anxiety at the workplace through learning the systems concepts.
  2. To enhance the capacity to undertake rational and principled actions, and also the capacity to maintain effective connections with workmates.
Course Content
  1. “Why don’t you do it my way?! “  The two life forces of an emotional system – impact on organizational dynamics.
  2. Identifying the symptoms of an anxious workplace.
  3. Manging triangles (e.g. gossips, alliances, collusions, scapegoating)  at the workplace
  4. Discovering how your family-of-origin experiences (e.g. birth order, emotional roles, and family themes) affect your work style and  functioning with others.
  5. Managing self in anxious situations – emotional reactivity and emotional self-regulation
  6. Adopting systems ideas at the workplace

Mrs. Peggy Chan    B.Soc.Sc., M.Ed., R.S.W.

Peggy Chan is presently Director of Programme, ISS Family Institute, International Social Service Hong Kong Branch. She also teaches at a local university counseling programme. She has over 20 years of experience in counseling individuals and families, conducting clinical supervision, and training professionals. She has attended five years of the Postgraduate Program on Bowen Family Systems Theory and Its Applications at the Bowen Center for the Study of the Family in Washington, DC, U.S.A. Prior to that, she had also attended the 2-year training program on Family Systems Therapy at Pacific Coast Family Therapy Association in Vancouver, Canada. She has devoted herself to understanding the Bowen theory and applying it to her clinical work and daily life since the early 1990s.

She has rich experience of counselling a wide variety of clients and problems, both in Hong Kong and in Vancouver. Her areas of specialization include marital and women‘s issues, sexual issues, loss and grief, parent-child relationship difficulties, and cultural adaptation.