Contract Investigator (Internal Audit & Investigation Unit)

Post Date
Service Unit
Administering and Delivery of Assistance for Non-refoulement Claimants
  • Develop a plan and lead objective and timely investigations into allegations and complaints of fraud/ misuse/ abuse, in the use of accommodation, food, and other humanitarian assistance.
  • Initiate background check, investigations and lead the fact-finding procedures for collection and evaluation of evidence including but not limited to checking of case folders and documents.
  • Conduct site inspections and interviews with related parties to collect required information/ evidence in proceeding with an investigation of complaint/ fraud/ misuse/ abuse.
  • Maintain timely and accurate documentation, thorough record of investigation and formulate detailed monthly reports.
Salary & Benefits

Salary dependent on qualifications and experience; medical insurance; MPF and 15 days annual leave on the first year of service.

  • Tertiary education or above.
  • Two years of experience as fraud investigator, examiner, insurance claims investigator, law enforcement agent, auditor or relevant supervisor role is preferable.
  • Strong knowledge of standards, procedures, and general auditing policies is an advantage.
  • Excellent interviewing, observational, analytical and organizational skills.
  • A high level of integrity, self-discipline, and confidentiality and able to adhere to regulations and its total compliance is a must.
  • Outdoor work is required.
  • Good command of oral and written English.
  • Able to read, write, and effectively communicate in Chinese and/or any EM languages is an advantage.
  • Demonstrate positive and self-motivated attitude, and ability to work independently with minimum supervision.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to work in multi-cultural team and work environment.
  • Proficiency in computer skills and knowledge, e.g. Microsoft Word, Excel, etc.
  • Have a valid work visa and flexibility to work in Kowloon and New Territories Regions.
Application Method

Interested parties please send a full resume with expected salary (please mark clearly the name of post applied for) to Human Resources Department, International Social Service Hong Kong Branch by email : or by post at 6/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong  on or before 11 December 2021.

Applicants who are not invited to an interview within two months of the closing date should consider their applications unsuccessful.


All personal data provided will be treated in strict confidence and used for recruitment purpose only.

ISS-HK is an Equal Opportunities Employer.