Services for Migrants
Mobile Information Service
- Objectives
The service is sponsored by the Home Affairs Department to recruit a team of information ambassadors, proficient in major ethnic minority languages spoken in Hong Kong, to help arriving ethnic minorities at the airport and urban areas where they congregate in weekends.
We believe that informing ethnic minorities on the public services available, their own rights and places to file a complaint in a foreign place is essential in assisting them to integrate into the local community, including provision of a fair and just working condition for migrant workers.
- Whom We Serve
- ethnic minorities from countries including but not limited to Philippines, Indonesia, Nepal, Pakistan, India, Thailand and Sri Lanka.
- foreign domestic helpers
- migrant workers
- Service Contents
- distribute information kits in 6 ethnic languages to ethnic minorities at the airport and urban areas where they congregate in weekends
- brief ethnic minorities on the content of information kits, including where to seek help and hotlines at the airport
- help target clientele communicate with immigration and custom officers, and airport police, when requested
- handle enquiries from target clientele
- Supported Languages
Our Information Ambassadors Can Speak
- Nepali
- Tagalog
- Hindi
- Urdu
- Bahasa Indonesia
- English
- Chinese
Information Kits
- Nepali
- Tagalog
- Hindi
- Urdu
- Bahasa Indonesia
- Thai
- Service Hours
Monday, Wednesday and Friday: 9am-6pm
Tuesday andThursday: 8am- 9pm
Saturday and Sunday: 9am-6pm
- Contact Information
Tel: 9220 0270 / 9226 3907 / 6651 7780
Fax: 2261 0450Email: mis@isshk.org
- International Social Service (Hong Kong Branch) is incorporated and limited by guarantee.
