ISS-HK was presented with The Community Chest Award for Outstanding Service at Government House in early October, recognising the Agency’s swift emergency response capabilities during critical crises and its steadfast dedication in providing reliable social service. Mr. Kenneth Kwok, Chairman of the Advisory Committee of ISS-HK, attended the ceremony and accepted the award on behalf of the Agency.

Following the tragic Wang Fuk Court fire in Tai Po in November 2025, ISS-HK immediately activated its emergency framework and mobilised its internal financial reserves to distribute emergency grants of HK$20,000 per household to 562 affected families within 48 hours, totaling over HK$11.24 million. Beyond immediate relief, ISSHK also administered long-term post-disaster recovery initiatives, providing psychological counselling, home visits, and community reconnection programmes to victims. This accolade serves as a significant affirmation of the team’s commitment and devotion in providing timely and efficient support to those most in need. We will continue to work closely with various sectors to help build a caring society.