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Services for Families

Tin Shui Wai (North) Integrated Family Service Centre

  • Objectives

    Provide professional integrated and accessible one-stop family services for individuals and families in need

    • Enhance individuals and families in problem solving skills.
    • Strengthen family’s functioning and promote family’s congruence.
    • Link up community resources so as to build a supporting community.
  • Whom We Serve

    Enquiry Services:

    • Any people in need.

    Casework Services:

    • Residents living in Tin Yuet Estate, Tin Yat Estate, Tin Heng Estate, Grandeur Terrace, Tin Chung Court, Tin Fu Court and Vianni Cove.

    Groups/ Programmes & Other Services:

    • Any individuals & families who are interested
  • Service Contents

    Family Counseling Unit

    • Intensive counseling services
    • Therapeutic groups
    • Crisis interventions

    Family Support Unit

    • Brief counseling services
    • Mutual help groups
    • Support groups/activities

    Family Resources Unit

    • Enquiry services
    • Volunteer services
    • Outreaching services
    • Family support programmes
    • Family life education
    • Educational and developmental groups/activities
    • Induction Programme for Newly Arrived Children


  • Resources for Healthy Family (Chinese only)

    Please refer to Chinese version of Resources.

  • Service Fees

    Enquiry and casework service: Free

    Groups/programmes & other services: Please refer to centre leaflets on charges of groups, programmes and other services.

    About Membership:

    • Free membership fee (valid for 3 years)
    • Individual membership: Hong Kong residents aged 6 or above.
    • Family membership: 2 or more Hong Kong residents with family as a unit which includes at least one member aged 18 or above living together.
  • Service Entry
    • Applications made in person or enquiry through phone during office hours.
    • Applications made via post, fax or email to the centre.
    • Referrals made by other organizations.
    • Urgent outreaching services.
  • Service Exit
    • The completion of enquiry.
    • The service is ended upon the achievement of the agreed case goal.
    • The completion of groups and programmes.
    • Either service users or social workers can terminate the service in response to situation
  • Service Hours

    Mon, Tue, Wed, Thu, Sat: 9am – 1pm / 2pm – 5pm
    Fri: 9am – 1pm / 2pm – 8pm

  • Contact Information

    Address: 2-3/F, Ancillary Facilities Block, Tin Yuet Estate, Tin Shui Wai, Yuen Long, New Territories, Hong Kong (view on map)
    Tel: 2446 1223
    Fax: 2446 3313
    Email: tswnifsc@isshk.org